Home Lockout Service in Jacksonville & St. Johns

Home lockouts start at $85, and you get the actual number for your job on the phone before we drive. The full list is on our rates page. If a lock turns out to be damaged rather than just locked, that’s a different job and a different price — and you hear it before we start.

Almost never. Most home locks in this area open with picks or a bypass tool and go back to working normally afterward. Drilling is reserved for locks that are already broken or built to resist everything else, and we tell you first, along with what the replacement costs.

A photo ID with the address, or a lease, utility bill, or closing document that matches. If your ID still shows an old address, bring anything that ties your name to this one. We’ll work with you, but we won’t skip it.

Yes. This is a 24-hour emergency service, and lockouts are the reason it exists. You’ll get a real arrival window for the hour you’re calling in, not an average.

That’s usually a failed latch or a bolt that’s binding against the strike, not a lockout. It’s a repair, and often a cheap one. Describe it on the phone and we’ll price it as what it is.

Yes, and it’s the sensible move if the reason you’re locked out is a key you no longer control. Rekeying starts at $85 for the first lock and $45 for each one after, with two fresh keys included. See rekeying.

Either of you, but whoever meets us at the door needs to show they’re entitled to be inside. For an occupied unit that’s normally the tenant. If you need entry to a unit a tenant occupies, that’s a legal question before it’s a lock question.

Most standard residential doors are open within a few minutes of the van parking. High-security hardware takes longer, and we’ll say so when you describe the lock.

Duval, Clay, St. Johns, Nassau, and Baker counties: Jacksonville and its neighborhoods, Julington Creek, Fruit Cove, Nocatee, Ponte Vedra, the CR 210 corridor, St. Johns, St. Augustine, Yulee, Callahan, Fernandina Beach on Amelia Island, and Macclenny. If you’re near the edge of that map, call — we’ll give you a straight yes or no.

As fast as the nearest van allows, and you’ll get the honest ETA on the phone. Inside northern St. Johns and south Jacksonville, that’s usually quick; we don’t quote fantasy minutes just to win the call.

You describe the job, we quote it, and that quote is the price you pay. If the job turns out bigger than described, work pauses and you approve the new number first. No trip-fee surprises, no upsell at the door.

Yes — The Keys Maker LLC is a licensed and insured Florida business (St. Johns County Business License No. B.L1101834), and every technician is background-checked. Worth knowing: Florida has no statewide locksmith trade license, which is exactly why you should ask any locksmith what stands behind the word. Ours is above — verify it with St. Johns County yourself.

Yes, for most makes and model years — cut and programmed on site from the vehicle itself, including transponder and proximity keys. No tow to a dealer required.

Rekeying keeps good hardware and changes which key works it — the right move after a move-in or lost keys. Replacement is for worn, damaged, or low-grade locks. We’ll tell you which one your door actually needs, and rekeying is usually the cheaper answer.

Yes — supply, install, and configure, or install one you already bought. We’ll also tell you honestly when a smart lock is the wrong fit for a door or a household.

Check the other doors, then call (904) 827-7496. Don’t break a window — the glass usually costs more than the locksmith. You’ll get a price and an ETA on the same call, at 2 PM or 2 AM.

Warning signs: a $19 or $29 phone quote that triples on arrival, an unmarked car, no company name on the phone, cash-only pressure, and drilling as the first suggestion. A real local shop gives a firm quote, shows up marked, and can prove who they are.

After the work is done, at the quoted price. Card or cash both work. You’ll never be asked to pay before you’re back inside.

No — emergencies are the loud half. The quiet half is scheduled work: rekeys, lock upgrades, smart locks, master key systems, and new-home lock changes, booked at your convenience, evenings and weekends included.

Yes. One key for the owner, limited keys for staff, and a plan for what gets rekeyed when someone leaves. We build it around how your business actually runs.

Usually not. The fragment comes out with extraction tools, the lock gets checked, and in most cases you just need a fresh key. Don’t dig at it with tweezers — that’s how a cheap fix becomes a replacement.

Rarely. Non-destructive entry is always the first approach; drilling is the last resort for certain high-security cylinders, and you’ll approve it — and the replacement cost — before it happens.

He’ll confirm he’s from The Keys Maker and the price you were quoted. Ask for the company name before you open up — any honest tech expects the question. If anything feels off, call us back on (904) 827-7496 and we’ll confirm who’s standing there.

Salt air corrodes pins, springs, and finishes from the inside out — beach-side hardware can age a decade in a few summers. A yearly clean and graphite lubrication helps; when a coastal lock starts grinding, replace it before it seizes on a Sunday night.