# Privacy Policy
**Effective date: August 3, 2026**
The Keys Maker LLC (“we,” “us,” or “our”) operates thekeysmaker.com. This policy explains what information we collect, how we use it, and your choices.
## Information We Collect
When you submit a service request form or call us, we may collect your name, phone number, email address, service address, ZIP code, and details about the service you need. Our website may also collect standard technical information such as IP address, browser type, and pages visited, through cookies and similar technologies.
## How We Use Your Information
We use your information to respond to service requests, schedule appointments, provide locksmith services, send service-related communications, and improve our website. We do not sell your personal information.
## Sharing of Information
We share information only as needed to operate our business: with our answering service to handle your calls, with service providers that host our website and forms, and when required by law.
## Call Recording
Calls to our business line may be answered by a third-party answering service and may be recorded for quality and scheduling purposes.
## Cookies
Our website uses cookies for basic functionality and analytics. You can disable cookies in your browser settings; some site features may not work as intended without them.
## Data Retention
We keep service records and contact information as long as needed for business, legal, and tax purposes.
## Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at info@thekeysmaker.com or (904) 827-7496. We will respond as required by applicable law.
## Children’s Privacy
Our services are intended for adults 18 and older. We do not knowingly collect information from children.
## Changes to This Policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
## Contact Us
The Keys Maker LLC
35 Durbin Station Court, Unit 105
St Johns, FL 32259
(904) 827-7496
info@thekeysmaker.com